Effective Date: February 26, 2026
Last Updated: February 26, 2026
Welcome to Ferreira Cleaning Services (the “[email protected]”), operated by Ferreira Cleaning Services (“Company,” “we,” “us,” or “our”). Your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and disclose personal information when you use our Website and related online services (collectively, the “Services”).
This Privacy Policy applies only to users located in the United States.
By accessing or using the Website or Services, you agree to this Privacy Policy.
1. INFORMATION WE COLLECT
1.1 Information You Provide Voluntarily
We may collect personal information you voluntarily provide, including but not limited to:
Full name
Email address
Mobile phone number
Service address (when needed for quotes or scheduling)
Appointment or inquiry details
Information submitted through forms, surveys, chat, or bookings
Providing personal information is voluntary; however, certain services may not be available without it.
1.2 Automatically Collected Information
When you visit the Website, we may automatically collect non-personal information such as:
IP address
Browser type and version
Device type and operating system
Pages viewed and time spent
Referring and exit URLs
Approximate location derived from IP address
This data is used for security and Website functionality.
1.3 Cookies and Tracking Technologies
We may use cookies or similar technologies that support basic Website functionality and security. You can disable cookies through your browser settings.
We do not use Google Analytics or remarketing pixels for advertising.
2. HOW WE USE YOUR INFORMATION
We use the information we collect to:
Provide and deliver services you request
Respond to inquiries and provide customer support
Schedule and manage appointments
Send transactional communications
Send email communications in compliance with U.S. CAN-SPAM laws
Send SMS/text messages only with valid opt-in consent
Maintain Website security and functionality
Comply with legal and regulatory obligations
We do not sell your personal information.
3. EMAIL MARKETING COMPLIANCE
If you provide your email address, we may send transactional emails and, where permitted by law, occasional promotional emails. All marketing emails include a clear unsubscribe option. You may opt out of marketing emails at any time.
Opting out of marketing emails does not prevent delivery of transactional emails necessary to provide requested services.
4. TEXT / SMS MESSAGING POLICY (A2P / TCPA / CTIA)
4.1 Program Description
If you opt in, you may receive text messages from Ferreira Cleaning Services, including:
Transactional messages (appointment confirmations, reminders, service updates)
Promotional messages (special offers, announcements), only with explicit consent
4.2 Consent
By providing your mobile number and opting in, you provide express written consent to receive text messages. Consent is not a condition of purchase and is collected through a clear, unchecked opt-in mechanism.
4.3 Message Frequency
Message frequency varies depending on your interaction with our Services.
4.4 Fees
Message and data rates may apply.
4.5 Opt-Out
You may opt out at any time by replying STOP. You may receive one final confirmation message after opting out.
4.6 Help
Reply HELP for help or contact us at:
Email: [email protected]
Phone: +1 (425) 375-7594
4.7 Transactional vs Promotional Messages
Transactional messages may be sent to fulfill services you request. Promotional messages are sent only with explicit opt-in and stop immediately upon opt-out.
4.8 Opt-In Confirmation
After opting in, you may receive a confirmation message that includes program details, business identity, message frequency, message and data rate disclosure, STOP/HELP instructions, and customer support contact information.
5. MOBILE INFORMATION SHARING
No mobile information (including phone numbers, SMS opt-in data, or consent records) will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent will never be shared with third parties.
6. LIMITED SHARING WITH SERVICE PROVIDERS
We may share information with trusted service providers solely to operate our business (such as CRM platforms, SMS providers, website hosting services). These providers are contractually obligated to protect your information and may not use it for their own marketing.
7. THIRD-PARTY LINKS
The Website may contain links to third-party websites. We are not responsible for their content or privacy practices.
8. DATA SECURITY
We implement reasonable administrative, technical, and physical safeguards to protect personal information. No system is completely secure.
9. DATA RETENTION
We retain personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
10. CHILDREN’S PRIVACY (COPPA)
The Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.
11. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy at any time. Changes will be posted with an updated Effective Date.
12. CONTACT US
Ferreira Cleaning Services
Email: [email protected]
Phone: +1 (425) 375-7594
Website: ferreirahousecleaning.com